Exis Organizer

Jose Quintanilla - OSRAM-Sylvania De Monterrey

Informacion general de los contactos...

Nombre(s):	Jose
Apellido:	Quintanilla
Compañia:	OSRAM-Sylvania De Monterrey
	Direccion:AV. INDUSTRIA AUTOMOTRIZ # 90-A - Telefono:(81)8196 4623 \|52
Departamento:
Posicion:
Telefono:	(81) 8196 4623 \|52
Ext:	4623
Celular:
Fax:
Email:	jose.quintanilla@sylvania.com
Eventos:
Comentario:	.<br><br><br>Friday 4, 2010<br>13:00:00 \| Jose Quintanilla, OSRAM-Sylvania De Monterrey \|Visita Confirmed / Erick Gomez \| (81) 8196 4623 \|52 \|<br>Nos recibió Erick, el cual nos dice que Jose es su jefe y que él está encargado del dar soporte a las estaciones de prueba ellos tienen muchos equipos de hipot de AR y fuentes de california Instruments, solo que nos comenta que las fuentes se les han estado descomponiendo mucho y sale muy cara la reparación por eso los ingenieros de diseños de nuevos proyectos compraron ahora una Belhman para probarla y ver que tal les funciona, dice que esa no lo han estado poniendo trabajar al 100% como las otras y esa va ser la prueba de fuego, el detalle es que no saben porque se dañan las fuentes. Tambien usan mucho Yokogawa y Xitron en Power meter, sobre todo el xitron en pruebas especiales para las balastras electrónicas.<br><br>Nos dice que los ingenieros de los nuevos proyectos y desarrollo de nuevos equipos son:<br>Jorge Moreno y Antonio Sandoval <br>También nos comento que están haciendo lámparas de Led y que para esas usan fuentes de DC ahora tienen sorensen. <br><br>From: Imelda Cota [mailto:Imelda.cota@existest.com] <br>Sent: Martes, 25 de Mayo de 2010 01:02 p.m.<br>To: 'jose.quintanilla@sylvania.com'; 'erik.gomez@sylvania.com'<br>Subject: RE: Visita<br><br> Buenas tardes estimados Ing, Jose Quintanilla y Erik Gomez, <br><br>Gusto en saludarlos, como les comente anteriormente la siguiente semana estaré de visita en Monterrey y me gustaría tener la oportunidad de visitarlos por lo cual quisiera saber si es posible que me puedan regalar un poco de su tiempo el próximo Viernes 4 de junio a las 1:00 con el objetivo de mostrarles información actualizada de nuestras líneas de productos ya que esta ha cambiado un poco y tal vez algunos de nuestros productos puedan serles de interés. <br><br>Agradezco su atención y me despido en espera de sus comentario a esta solicitud de visita. <br><br>Saludos, <br><br><br><br>Imelda Cota Yucupicio <br>Ing. de Soluciones de Prueba<br>Tel. (656) 623-6380<br>Fax (656) 617-1562<br><br> I will be your primary point of contact for sales or training issues. Alan Armstrong (copied here) is your primary contact for technical support. We were both just recently in Chicago visiting Mike Frasheshki at OSRAM/Sylvania. He too had mentioned that equipment had been transferred to Monterrey and they were interested in training. I know you have answered Lew’s questions below, but I have a few more, please. I assume this training will be in Monterrey at the OSRAM facility. Please verify. Yes Is there a particular timeframe that they would like to have training? We would need at least 2-3 weeks notice. Middle of april How many people do they expect to attend? 3 to 4 persons Will the training be on the XiTRON ballast analyzer systems, or the 2503AH as used to test ballasts, or both? We would like to have in both I would like to get a description of their test procedure for each of the systems they plan to use (2503AH and/or 2574R). I will attach some test procedures for the equipment that we are using this equipment How much experience do the attendees have using the 2503AH? The 2574R? Low expirence We would like to have a trainning of what we can test with this equipment, manual configurantion, software configuratio, GPIB command to drive the equipment trough Labview, etc. Dennis, do you have a driver for labview for the 2503AH? Best Regards Should you have any questions, please let me know. Thanks, Dennis Dennis Schlaht V.P. of Marketing & Product Development XiTRON TECHNOLOGIES 858-530-8099 x239 760-809-8282 mobile www.xitrontech.com -------------------------------------------------------------------------------- From: Alan Acosta Ramos [mailto:alan.acosta@existest.com] Sent: Monday, February 27, 2006 9:31 AM To: Lew Boore Subject: FW: customer Support Importance: High Hello Lew Boore. Have you review the customer feedback from Osram-Sylvania about the Xitron equipment. If not, I attached the email I was receiving from Jose Quintanilla and his answer about the short questionnaire. Please let me know. Regards. Alan Acosta Ramos. Ing. De Soluciones de Prueba. TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 alan.acosta@existest.com www.existest.com Lew Boore V.P. of Sales & Business Development Xitron Technologies I have attached the short questionnaire that you provide to be filled for Jose Quintanilla of Osram Syslvania. 1) Is this being used in the lab or on the assembly line? Assembly Line 2) What type of ballasts are they testing (HID, CF)? HID and CF 3) What are the key parameters they are testing ( I have attacked a spreadsheet that will help you ask the questions). THD, Input Power, Strike Voltage, etc. 4) Do they use LABVIEW? In some equipment, most of them use VB6 5) What are the issues they are currently having with the 2503AH, as far as training? Just some issues with the Digital interface He was out of city last month that’s why He took more time to answer it. He is really interested in this training. As soon as you have a plan for training feel free to send it directly to him, I only appreciate if you send me a copy to know how thing are going on with my customer. Jose.Quintanilla@sylvania.com In the meantime he will prepare some broken units to send for repair. Carmen has explained me the RMA procedure. By the way I’m promoting your line in other ballast plants along Mexico territory as Cooper Lighting and Universal Ballast. I’ll let you know what the results with them are. Best Regards Arturo Martinez Camacho Gerente de Operaciones TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 arturo.martinez@existest.com www.existest.com -------------------------------------------------------------------------------- From: Alan Acosta Ramos [mailto:alan.acosta@existest.com] Sent: Thursday, January 05, 2006 3:44 PM To: Arturo Martinez Subject: RE: customer Support Mire Profe este es las respuestas de las preguntas que hizo Lew Boore. Alan Acosta Ramos. Ing. De Soluciones de Prueba. TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 alan.acosta@existest.com www.existest.com -------------------------------------------------------------------------------- From: Quintanilla, Jose [mailto:Jose.Quintanilla@sylvania.com] Sent: Thursday, January 05, 2006 2:41 PM To: Alan Acosta Ramos Subject: RE: customer Support -------------------------------------------------------------------------------- From: Lew Boore [mailto:lboore@xitrontech.com] Sent: Thursday, December 15, 2005 11:28 AM To: Carmen Rivera; amartinez@quadtech.com Cc: acosta@quadtech.com; Lew Boore; stephenbess@qwest.net Subject: RE: customer Support Importance: High Hello Arturo, To make sure that we do not waste OSRAM’s time, please find out; 6) Is this being used in the lab or on the assembly line? Assembly Line 7) What type of ballasts are they testing (HID, CF)? HID and CF 8) What are the key parameters they are testing ( I have attacked a spreadsheet that will help you ask the questions). THD, Input Power, Strike Voltage, etc. 9) Do they use LABVIEW? In some equipment, most of them use VB6 10) What are the issues they are currently having with the 2503AH, as far as training? Just some issues with the Digital interface Getting these questions answered will go a long way to assisting me/ us in putting together a presentation for them. Please call me if you have any questions. Thank you for your support. Sincerely, lew boore V.P. of Sales & Business Development Xitron Technologies (858)530.8099 x232 (m) 619.227.7953 www.xitrontech.com lboore@xitrontech.com -------------------------------------------------------------------------------- From: Carmen Rivera Sent: Wednesday, December 14, 2005 8:14 AM To: amartinez@quadtech.com Cc: acosta@quadtech.com; 'lboore@xitrontech.com' Subject: RE: customer Support Dear Arturo, I can issue the RMA but I will need to know the serial number of the instrument and what the problem is. Please provide as much detail as possible. As far as training, I will pass your request to our VP of Sales, Lew Boore and he will be in touch. Carmen Rivera Sales Administration Xitron Technologies Manufacturers of Engineering & Production Test Equipment 9770 Carroll Centre Road, Ste. A San Diego, CA 92126 858-530-8099, x221 FAX: 858-530-8077 crivera@xitrontech.com www.xitrontech.com Visit our on line store @www.xitrontech.com -------------------------------------------------------------------------------- From: Arturo Martinez [mailto:amartinez@quadtech.com] Sent: Tuesday, December 13, 2005 4:31 PM To: Carmen Rivera Cc: acosta@quadtech.com Subject: customer Support Hello Carmen. This is Arturo Martinez from Exis Soluciones de Prueba. I worked along with Stephen Bess to cover twin plants in Mexico Territory for Xitron. During my last business trip to Monterey I visited Jose Quintanilla my customer who works as test engineer at Osram Sylvania, who asked me for support to send to repair a unit model 2503AH that is broken. Please send me the RMA procedure in order he can send this unit directly to your facilities. Sylvania Osram has received some Ballast Systems 2503Ah and Loads 1500 during a operation transferal from a plant located in USA. He also would like to know if some kind of operation training is available. Best Regards Arturo Martinez Camacho Gerente de Operaciones TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 arturo.martinez@existest.com www.existest.com Ok for me Please send me an email 1 or two wk before you planning to come to program the trainning. regards Jos? Quintanilla Test Engineering and Maintenance Coordinator OSRAM Monterrey Tel:(52)(81)8196-4623 Cel:(52)(81)10440431 Email:jose.quintanilla@sylvania.com "If better is possible, good is not enough" -------------------------------------------------------------------------------- From: Dennis Schlaht [mailto:dschlaht@xitrontech.com] Sent: Thursday, March 16, 2006 7:01 PM To: amartinez@quadtech.com Cc: Quintanilla, Jose; Alan Acosta Ramos Subject: RE: customer Support (Osram-Sylvania) Arturo, I had an Asia trip scheduled for early to mid-April, but we are now scheduled to return on April 29th. Would it be possible to schedule something for the week of May 8th? Any day that week would work. Thanks, Dennis -------------------------------------------------------------------------------- From: Arturo Martinez [mailto:amartinez@quadtech.com] Sent: Thursday, March 16, 2006 2:31 PM To: Dennis Schlaht Cc: Quintanilla, Jose; 'Alan Acosta Ramos' Subject: FW: customer Support (Osram-Sylvania) Dennis Schlaht V.P. of Marketing & Product Development XiTRON TECHNOLOGIES 858-530-8099 x239 760-809-8282 mobile www.xitrontech.com Hello Dennis. Have you consider which week during April is the more convenient for technical training at OSRAM Sylvania? Proposed dates on week 3 and 4 of April from Jose Quintanilla are getting closer. Please let us know about it. Best Regards. Arturo Martinez Camacho Gerente de Operaciones TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 arturo.martinez@existest.com www.existest.com -------------------------------------------------------------------------------- From: Quintanilla, Jose [mailto:Jose.Quintanilla@sylvania.com] Sent: Tuesday, February 28, 2006 10:05 AM To: Dennis Schlaht; Alan Acosta Ramos Cc: Stephen Bess; Alan Armstrong Subject: RE: customer Support Hello Denis Thanks for your email, we would like to have the trainning arround april 2nd or 3rd wk. Below you can see the answers to your questions. Jos? Quintanilla Test Engineering and Maintenance Coordinator OSRAM Monterrey Tel:(52)(81)8196-4623 Cel:(52)(81)10440431 Email:jose.quintanilla@sylvania.com "If better is possible, good is not enough" -------------------------------------------------------------------------------- From: Dennis Schlaht [mailto:dschlaht@xitrontech.com] Sent: Tuesday, February 28, 2006 10:47 AM To: Alan Acosta Ramos Cc: Stephen Bess; Alan Armstrong; Quintanilla, Jose Subject: RE: customer Support Alan, As I mentioned on the phone, Lew is no longer with Xitron. I will be your primary point of contact for sales or training issues. Alan Armstrong (copied here) is your primary contact for technical support. We were both just recently in Chicago visiting Mike Frasheshki at OSRAM/Sylvania. He too had mentioned that equipment had been transferred to Monterrey and they were interested in training. I know you have answered Lew’s questions below, but I have a few more, please. I assume this training will be in Monterrey at the OSRAM facility. Please verify. Yes Is there a particular timeframe that they would like to have training? We would need at least 2-3 weeks notice. Middle of april How many people do they expect to attend? 3 to 4 persons Will the training be on the XiTRON ballast analyzer systems, or the 2503AH as used to test ballasts, or both? We would like to have in both I would like to get a description of their test procedure for each of the systems they plan to use (2503AH and/or 2574R). I will attach some test procedures for the equipment that we are using this equipment How much experience do the attendees have using the 2503AH? The 2574R? Low expirence We would like to have a trainning of what we can test with this equipment, manual configurantion, software configuratio, GPIB command to drive the equipment trough Labview, etc. Dennis, do you have a driver for labview for the 2503AH? Best Regards Should you have any questions, please let me know. Thanks, Dennis Dennis Schlaht V.P. of Marketing & Product Development XiTRON TECHNOLOGIES 858-530-8099 x239 760-809-8282 mobile www.xitrontech.com -------------------------------------------------------------------------------- From: Alan Acosta Ramos [mailto:alan.acosta@existest.com] Sent: Monday, February 27, 2006 9:31 AM To: Lew Boore Subject: FW: customer Support Importance: High Hello Lew Boore. Have you review the customer feedback from Osram-Sylvania about the Xitron equipment. If not, I attached the email I was receiving from Jose Quintanilla and his answer about the short questionnaire. Please let me know. Regards. Alan Acosta Ramos. Ing. De Soluciones de Prueba. TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 alan.acosta@existest.com www.existest.com Lew Boore V.P. of Sales & Business Development Xitron Technologies I have attached the short questionnaire that you provide to be filled for Jose Quintanilla of Osram Syslvania. 1) Is this being used in the lab or on the assembly line? Assembly Line 2) What type of ballasts are they testing (HID, CF)? HID and CF 3) What are the key parameters they are testing ( I have attacked a spreadsheet that will help you ask the questions). THD, Input Power, Strike Voltage, etc. 4) Do they use LABVIEW? In some equipment, most of them use VB6 5) What are the issues they are currently having with the 2503AH, as far as training? Just some issues with the Digital interface He was out of city last month that’s why He took more time to answer it. He is really interested in this training. As soon as you have a plan for training feel free to send it directly to him, I only appreciate if you send me a copy to know how thing are going on with my customer. Jose.Quintanilla@sylvania.com In the meantime he will prepare some broken units to send for repair. Carmen has explained me the RMA procedure. By the way I’m promoting your line in other ballast plants along Mexico territory as Cooper Lighting and Universal Ballast. I’ll let you know what the results with them are. Best Regards Arturo Martinez Camacho Gerente de Operaciones TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 arturo.martinez@existest.com www.existest.com -------------------------------------------------------------------------------- From: Alan Acosta Ramos [mailto:alan.acosta@existest.com] Sent: Thursday, January 05, 2006 3:44 PM To: Arturo Martinez Subject: RE: customer Support Mire Profe este es las respuestas de las preguntas que hizo Lew Boore. Alan Acosta Ramos. Ing. De Soluciones de Prueba. TEL. (656) 623-6380 Fax (656)617-1562 LADA s/c 01800-627-8858 alan.acosta@existest.com www.existest.com -------------------------------------------------------------------------------- From: Quintanilla, Jose [mailto:Jose.Quintanilla@sylvania.com] Sent: Thursday, January 05, 2006 2:41 PM To: Alan Acosta Ramos Subject: RE: customer Support -------------------------------------------------------------------------------- From: Lew Boore [mailto:lboore@xitrontech.com] Sent: Thursday, December 15, 2005 11:28 AM To: Carmen Rivera; amartinez@quadtech.com Cc: acosta@quadtech.com; Lew Boore; stephenbess@qwest.net Subject: RE: customer Support Importance: High Hello Arturo, To make sure that we do not waste OSRAM’s time, please find out; 6) Is this being used in the lab or on the assembly line? Assembly Line 7) What type of ballasts are they testing (HID, CF)? HID and CF 8) What are the key parameters they are testing ( I have attacked a spreadsheet that will help you ask the questions). THD, Input Power, Strike Voltage, etc. 9) Do they use LABVIEW? In some equipment, most of them use VB6 10) What are the issues they are currently having with the 2503AH, as far as training? Just some issues with the Digital interface Getting these questions answered will go a long way to assisting me/ us in putting together a presentation for them. Please call me if you have any questions. Thank you for your support. Sincerely, lew boore V.P. of Sales & Business Development Xitron Technologies (858)530.8099 x232 (m) 619.227.7953 www.xitrontech.com lboore@xitrontech.com -------------------------------------------------------------------------------- From: Carmen Rivera Sent: Wednesday, December 14, 2005 8:14 AM To: amartinez@quadtech.com Cc: acosta@quadtech.com; 'lboore@xitrontech.com' Subject: RE: customer Support Dear Arturo, I can issue the RMA but I will need to know the serial number of the instrument and what the problem is. Please provide as much detail as possible. As far as training, I will pass your request to our VP of Sales, Lew Boore and he will be in touch. Carmen Rivera Sales Administration Xitron Technologies Manufacturers of Engineering & Production Test Equipment 9770 Carroll Centre Road, Ste. A San Diego, CA 92126 858-530-8099, x221 FAX: 858-530-8077 crivera@xitrontech.com www.xitrontech.com Visit our on line store @www.xitrontech.com -------------------------------------------------------------------------------- From: Arturo Martinez [mailto:amartinez@quadtech.com] Sent: Tuesday, December 13, 2005 4:31 PM To: Carmen Rivera Cc: acosta@quadtech.com Subject: customer Support Hello Carmen. This is Arturo Martinez from Exis Soluciones de Prueba. I worked alo